Shipping Coordinator Job openings

  • Full Time
  • Dubai


Shipping Coordinator Job openings in Dubai. Currently we are looking for Shipping Coordinator for our company in Dubai. Interested Candidates Can submit their Application.

Shipping Coordinator Job Description

Job Duties :
• Provide options and solutions to internal/external customers.
• To liaise with courier/service providers on shipment status.
• Resolve product or service problems by clarifying the customer s complaint
• determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
• To follow up on pre-call, undelivered shipments, high tax orders, phased out, call failure orders, No stock, Lost In Transit cases, Refund Cases etc.
• Escalate complaints to Supervisor/Manager when necessary.
• Required to work on shifts and public holidays/weekends, based on operational needs.
• Closely working with Shipping Team UAE to provide accurate data for bad address orders.
• Pre-Call location to be maintained zero
• Any shipment delay to be communicated to IRs with GSC Mena support if required.
• Ensure shipment information reaching to customer upon uplifting the shipment via SMS / Email.

Requirements :
• Bachelor’s Degree
• Computer knowledge is must, very efficient in MS Office.
• Individuals should have at least 2-3 years of experience in service industry or courier industry
• Language Must be native Arabic and should be fluent in English

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Currently we are looking for Shipping Coordinator for our company in Dubai. interested Candidates can submit their application.

Shipping Coordinator Job openings

Job type : Full Time
Education : Any Graduation
Salary: Competitive Salary Offered
Job Location : Dubai – United Arab Emirates

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Shipping Coordinator Job openings
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