Shipping Coordinator Job openings in Dubai. Currently we are looking for Shipping Coordinator for our company in Dubai. Interested Candidates Can submit their Application.
Shipping Coordinator Job Description
Job Duties :
• Provide options and solutions to internal/external customers.
• To liaise with courier/service providers on shipment status.
• Resolve product or service problems by clarifying the customer s complaint
• determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
• To follow up on pre-call, undelivered shipments, high tax orders, phased out, call failure orders, No stock, Lost In Transit cases, Refund Cases etc.
• Escalate complaints to Supervisor/Manager when necessary.
• Required to work on shifts and public holidays/weekends, based on operational needs.
• Closely working with Shipping Team UAE to provide accurate data for bad address orders.
• Pre-Call location to be maintained zero
• Any shipment delay to be communicated to IRs with GSC Mena support if required.
• Ensure shipment information reaching to customer upon uplifting the shipment via SMS / Email.
• Bachelor’s Degree
• Computer knowledge is must, very efficient in MS Office.
• Individuals should have at least 2-3 years of experience in service industry or courier industry
• Language Must be native Arabic and should be fluent in English
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Currently we are looking for Shipping Coordinator for our company in Dubai. interested Candidates can submit their application.
Shipping Coordinator Job openings
Job type : Full Time
Education : Any Graduation
Salary: Competitive Salary Offered
Job Location : Dubai – United Arab Emirates
Vacancies in Dubai
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