Service Point Advisor Jobs in Dubai. Currently we are looking for Service Point Advisor for our company in Dubai. Interested Candidates Can submit their Application.
Job Duties :
• Receive customers at front counter receptions and process shipments through DHL software.
• Ensure all security procedures for all shipments received are followed up.
• Ensure that all shipments arriving at the express center are scanned whether delivered through the front counter or will be Held for Collection.
• Assure all customers receive service, which is prompt, friendly, courteous and helpful.
• Provide customer feedback to others in the organization
• Meet service level and response time objectives
• Meet quality objectives
• Perform customer identification
• Perform shipment identification
• Record sales leads and operation
• Leads record customer complaints.
• Make continuous work process improvements
• Revenue Generator.
Desired Candidate Profile
Job Requirements and Qualifications :
• 0-2 years of Experience.
• Bachelor’s degree
• Write & speak English fluently
• Computer literate and familiar with Word and Excel.
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What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV now.
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