QA Executive job

  • Full Time
  • Part Time
  • London

Confidential

Required QA Executive . Currently we are looking for QA Executive for our company in London. Interested Candidates Can submit their Application. QA Executive job

Job Title : QA Executive
Job type : Full Time/ Part Time
Education : Any Graduation
Salary: Competitive Salary Offered
Location: London, UK

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QA Executive job

Job Duties and Responsibilities :
Responsible for quality assurance and handling multiple accounts
Will be responsible for creating a new legend sheets for any new account.
Will be responsible for quality training sessions if needed.
Compile and track performance for teams and individual level.
Monitor inbound & Outbound calls and evaluate agent s performance concerning the quality of service offered through all channels.
Provide clear insight into performance drivers and the levers which impact performance.
Conduct presentation & business simulation with new hires
Compile and track performance for teams and individual level.
Perform other duties as assigned.

QA Executive jobs in London

Job Requirements and Qualifications :
A University Degree.
At least 1 year experience in the same role.
Flexible and welling to work rotational shifts.
Strong phone and verbal communication skills along with active listening.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively.
Strong coaching skills.

Currently we are looking for QA Executive for our company in London. interested Candidates can submit their application.
QA Executive jobs in London

Nationality Type : Any Open
Salary : Negotiable
Company Name : Confidential

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QA Executive job
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