Job Title : Pharmacist Call Center
Nationality Type : Any Open
salaries : Negotiable
Benefits : Food + Accommodation + Visa
Job Location : Dubai, United Arab Emirates
Pharmacist Call Center Dubai jobs. Currently we are looking for Pharmacist Call Center for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
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Job Duties and Responsibilities :
• Build a customer-oriented focus in the Call Center by providing quality actions and resolutions to their concerns and queries.
• Precertification for Phone approvals to our Providers.
• Answer inbound calls as well as assist customers who have specific inquiries
• Build customer s interest in the services and products offered by the company
• Provide personalized customer service of the highest level
• Update the existing database with changes and the status of each existing/prospective customer/member
• Document details of telephone conversation and actions are taken.
• Correspond with Call Center Supervisor and Call Center Manager and keep an open channel of communication.
• Maintaining records and close-loop each call by completing the clerical duties which include faxing, filling up paperwork, doing checks on credit references, as well as liaising with other departments
• Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.
Job Requirements and Qualifications :
• Pharmacist is a must
• Not less than one year
• Experience in a Pharmacy/ Call Center/ Customer services environment , TPA, Hospitals or Medical Centers exposure a plus
• Thorough knowledge of MS Office applications
• Strong organizing and planning skills to work independently with efficiency and accuracy
• A proven track record of customer service success
• Requires tact and discretion in dealing with and handling confidential information
• Decisive, good decision-making skills, able to escalate response to situations when relevant.
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Currently we are looking for Pharmacist Call Center for our company in Dubai. interested Candidates can submit their application.
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