Job Title : IT Specialist
Nationality Type : Any Open
salaries : Negotiable
Benefits : Food + Accommodation + Visa
Job Location : Dubai, United Arab Emirates
IT Specialist Jobs UAE. Currently we are looking for IT Specialist for our company in Dubai. Interested Candidates Can submit their Application.
Job Duties and Responsibilities :
• Effect required hardware upgrades and repair to maintain mission capability
• Respond to Incidents either by email or over the phone.
• Install and configure wireless hubs, routers, switches, and various transmission media.
• Install, optimize and troubleshoot Local Area and Base Area Networks.
• Perform Root Cause Analysis.
• Escalate Incidents to the 2nd level of support should the need arise.
• Participate in the implementation, installation, and testing of applications software.
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Response to Customer inquiries concerning systems operation and applications diagnoses the faced problems.
• Walk internal and external customers through the agreed problem-solving process & predefined SLA and OLA
• Gain feedback from customers to ensure issue has been resolved.
• Align a preventive maintenance process to avoid the repetition of the incidents.
• Ability to align Department policies and processes.
Job Requirements and Qualifications :
• Bachelor’s Degree of Computer Science or Computer Engineering.
• 5 years of experience.
• Very Good English.
• Excellent Communication Skills.
• Excellent Problem Solving Skills.
• CCNA, MCSE is a must.
• Familiar with ERP Systems (MS Dynamics, Oracle, SAP…etc.).
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Currently we are looking for IT Specialist for our company in Dubai. interested Candidates can submit their application.
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