Guest Relations Agent Job openings in Dubai. Currently we are looking for Guest Relations Agent for our company in Dubai. Interested Candidates Can submit their Application.
Job Duties :
• Report to work on time in proper, clean uniform with name tag, griffin, service note, etc.
• Maintain high standards of personal hygiene and wear proper uniform at all times (incl. name badge, griffin, service note, etc.).
• Ensuring lobby coverage at all times and special attention in serving VIPs and Elite members.
• Perform In Room Check-in to assigned VIPs and Elite members.
• Coordinate with Transportation Desk to ensure timely pick-up and drop-off of guests and whenever possible welcome them at the main drive and assist with check-in
• Follow the department check-list and task.
• Be knowledgeable about hotel procedures and check all bulletins for info
• Get a daily briefing about all special events
• Have knowledge about all room rates, discounts and promotions and know how to handle it
• Have knowledge about all guest rooms, features and amenities plus all services offered by the hotel
• Check in the guest according to SOP & LSOP and Job aids
• Follow all cash handling procedures and be able to check out all guests properly
• Perform any reasonable request as directed by Management.
• Customer services/contact.
• Hotel/hospitality experience especially in the Middle East will be an added value.
Skills and Knowledge
• Excellent command of English oral and written communication skills Arabic or other
• Opera knowledge
• Tolerant for all guests and colleagues (regardless of race, sex, color or religion)
• Diplomatic and positive
• Proactive and responsible
• Ability to take simple decisions
• A people’s person.
• Fast Learner
• Team player
• Able to get on well with people from many different backgrounds, cultures, etc.
• Able to work under pressure
• Ability to multi tasks
• Should be flexible and able to work in shifts
• Ability to handle cash
• Have knowledge of selling skills.
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Currently we are looking for Guest Relations Agent for our company in Dubai. interested Candidates can submit their application.
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