Customer Success Specialist

  • Full Time
  • Part Time
  • London

Confidential

Required Customer Success Specialist. Currently we are looking for Customer Success Specialist for our company in London. Interested Candidates Can submit their Application.

Job Title : Customer Success Specialist
Job type : Full Time/ Part Time
Education : Any Graduation
Salary: Competitive Salary Offered
Location: London, UK

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Customer Success Specialist

Job Duties and Responsibilities :
Preparing customer visits by collecting data from all the concerned departments and sharing it with supervisor/manager before the visit
Visiting customers to collect information about their performance to identify customer’s status
studying and analyzing customer s details after updating their contacts and competitor’s data to define the improvement criteria
Reporting and reviewing weekly reports in regards to customer visits, customer feedback, Customer information and KPI reports to CSD Supervisor/ CSD Manager.

Customer Success Specialist Job

Job Requirements and Qualifications :
Bachelor’s degree or Diploma in Business administration or any other related field
2-5 years of experience in the Client Support / Customer Service field
Proficient in Microsoft Word, Excel, Outlook and PowerPoint
Active listening
Strong verbal & written communication skills
Effective time management, organization and multi-tasking skills
Excellent interpersonal skills
Problem-solving skills
Team player with ability to perform well under pressure.

 

Currently we are looking for Customer Success Specialist for our company in London. interested Candidates can submit their application.
Customer Success Specialist Job

Nationality Type : Any Open
Salary : Negotiable
Company Name : Confidential

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Customer Success Specialist
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