Customer Service Assistant London jobs

  • Full Time
  • London

Confidential

Customer Service Assistant London jobs


Job Duties and Responsibilities :

• Continually expand your knowledge of our business in order to
• Accurately answer question and address client concerns
• Log all contacts in our customer database system accurately
• Maintain accurate and up to date client files
• Generate quotes and timelines for clients as requested
• Suggest additional products and services of use to clients
• Investigate and pursue client leads, expanding our client base
• Conduct basic administrative tasks such and copying and filing
• Generate monthly, quarterly, and annual reports for management
• Excellent computer skills, including Microsoft Office and databases
• Familiarity with office equipment and multi-line phone systems.

Job Requirements and Qualifications :
• High school diploma or equivalent required, college degree preferred
• Minimum 2 years experience working in customer service
• Significant work experience in sales or finance is a plus
• Exceptional communication skills, both written and verbal
• Outstanding phone and email etiquette
• Innovative thinker with a positive attitude
• Able to remain calm and professional, even with challenging clients
• Able to manage multiple accounts simultaneously
• Keen attention to detail and excellent memory, making clients feel known
• Ability to learn about our changing product line and articulate specifications readily
• Team-player mentality
• Able to thrive in a fast-paced, high-volume work environment.

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Currently we are looking for Customer Service Assistant for our company in London. interested Candidates can submit their application.

Customer Service Assistant London jobs

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