Customer Service Agent job

  • Full Time
  • Part Time
  • London

Confidential

Job Title : Customer Service Agent job
Job type : Full Time/ Part Time
Education : Any Graduation
Salary: Competitive Salary Offered
Location: London, UK

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Required Customer Service Agent. Currently we are looking for Customer Service Agent for our company in London. Interested Candidates Can submit their Application.

Customer Service Agent job

Job Duties and Responsibilities :
• Answering incoming telephone calls and reserve appointments.
• Ensuring incoming and outgoing mail is processed promptly.
• Handling requests from different sources (website/vezeeta/mobile app and Hotline)
• Communicate with branches to ensure right scheduling and handle any pending issues.
• Understand and respond to Patients needs and issues over the phone.
• Comply with the work standards and processes
• Accountability for pending cases until resolved.
• Ensure a high level of Patient’s satisfaction.

Job Requirements and Qualifications :
• Experience in the call center/customer service minimum (6 Months).
• Clinical experience is a plus.
• Punctual, people oriented and problem-solving skills
• Discipline & strict compliance with policies & procedures.
• Ability to learn, seek knowledge and self-development.
• Ability to work on a 12 hours shift basis
• Proficiency in using MS Office application.
• Bachelor’s Degree in any discipline.

 

Currently we are looking for Customer Service Agent for our company in London. interested Candidates can submit their application.
Customer Service Agent job

Nationality Type : Any Open
Salary : Negotiable
Company Name : Confidential

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Customer Service Agent job
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