Customer Service Agent Job openings in Dubai. Currently we are looking for Customer Service Agent for our company in Dubai. Interested Candidates Can submit their Application. Customer Service Agent Job in UAE
Customer Service Agent Job Description
Job Duties :
• Provide information and instructions about relevant products and services
• Make product and service suggestions to meet the customer’s specific needs
• Field incoming phone calls and respond to phone messages from customers
• Promptly respond to customer questions submitted via email or our website
• Answer customer questions and provide information to resolve any issues
• Process orders and returns.
• Obtain necessary information from customers to adequately follow up
• Document important customer information for future reference
• Collect and record customer feedback and information and share that with appropriate departments and team members.
• High school diploma or equivalent
• 1+ years of experience in a customer service-related role
• Excellent written and verbal communication skills
• Ability to foster and maintain relationships
• Organizational skills with the ability to manage numerous projects and priorities at once
• Positive and service-oriented attitude
• Ability to thrive in a fast-paced and sometimes high-pressure environment
• Basic computer skills and excellent phone disposition.
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Currently we are looking for Customer Service Agent for our company in Dubai. interested Candidates can submit their application.
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