Client Relations Executive Jobs in Dubai. Currently we are looking for Client Relations Executive for our company in Dubai. Interested Candidates Can submit their Application.
Job Duties :
• Keeping up regular contact with clients and look for opportunities to delivering added value to client relationships
• Meets face-to-face with customers regarding requests or complaints and issues resolution
• Handle customer complaints and requests in a timely manner.
• Prearranges customer visits, units handing over in terms of documentations with liaise with Handover
• Follows-up on customer requests for unit cancellation and recommendation for other
• Follows up on contracts, filing and insures that customers received their contracts
• Handles customer documentations like
• Prepares and updates daily productivity report
• Follows-up on customer requests for unit cancellation and recommendation for other unit sales
• Follows and adheres to company policies and procedures
Desired Candidate Profile
Job Requirements and Qualifications :
• Bachelor’s Degree
• 1-3 years of experience in customer service within a relevant industry; preferably within the Real Estate or construction sector
• Solid knowledge in customer satisfaction and retention
• Familiarity with reporting and follow-up work schemes
• Excellent Communication Skills
• Active Listening with professional problem solving skills
• Creative Thinking, to be able to come up with new ideas to improve customer service standards
• Strong ability and will to work under pressure
• Very good organizational and planning skills.
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What you need to do now
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