Key Responsibilities :
• Maintain appropriate cash levels in POS drawers and ensure that register area is stocked with appropriate supplies such as shopping bag, cash rolls , Etisalat rolls, Du Cards, Charity Coupons etc.
• Collect the required change for daily transaction from Assistant Treasurer
• Communicate and respond effectively to customers and answer queries, locate merchandise and provide requested assistance and greets each customer.
• Process the checkouts for all customers in a pleasing and efficient manner to minimize customer waiting time in the queue
• Ensure visibility of prices to customer through the monitor screen
• Advice customer concerning Union Coop Special offers and promotions when required
• Help customer, in case of counter helper absence, in suitable separation of his purchased items into shopping bags
• Collect and secure the balance money received (after noting the Z Value) in bags to be kept in locker and take responsibility for all shortages/excess.
• Estimate the required change for daily transaction and inform this to Assistant Treasurer
• Apply efficient customer checkout as per the union coop strategies for minimum waiting time and minimum queue
• Generate Daily report and handover to Customer Service Coordinator
• Generate daily sale report and handover the cash and credit sale from the credit card to customer Service Coordinator
• Report to Supervisor regarding unavailable required items and other remarks about goods and prices received from customers
• Coordinate with Security Guard in preserving items left behind by customers
• Coordinate with helpers/ merchandisers to return items which brought to cash and not purchased, to the prospective shelf
• Maintain the POS clean and arranged and use the hygiene equipment to remove any bad smell.
Education & Experience :
• Any Graduation.
• Basic knowledge in Accounting
• Basic knowledge in Material Handling
• Team work, presenting, Customer Service, keyboard typing, time, in addition working under pressure, and dealing with different races and nationalities
• English and Arabic Language knowledge.
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