Call Center Representative Jobs in Dubai. Currently we are looking for Call Center Representative for our company in Dubai. Interested Candidates Can submit their Application. Call Center Representative in Dubai
Job Duties :
• Manage inbound and outbound calls in a timely manner
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets.
Currently we are looking for Manager for our company in Dubai. interested Candidates can submit their application.
Job Requirements and Qualifications :
• Preferably Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Familiarity with Microsoft Office & Excel
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree
• Shifts are rotational.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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