Call Center Manager Job openings

  • Full Time
  • Dubai
  • Negotiable USD / Year


Call Center Manager Job openings in Dubai. Currently we are looking for Call Center Manager for our company in Dubai. Interested Candidates Can submit their Application.


Job Duties :
• Setting up the call center operations including the technology, integrated software, call distribution and scripting for a start up organization
• Managing a team and the daily running of the call center, including applying call center strategies
• Delivering and developing customer service training sessions
• Ensure that calls and emails are answered by staff within agreed time scales and in an appropriate manner
• Measure quality performance management and resource analysis
• Leading, coordinating and motivating all call center staff.

Requirements :
• Strong knowledge and experience of setting up a call center and operations
• Experience of working in a healthcare or insurance environment
• Customer care & customer satisfaction experience
• Strong training orientation skills
• Excellent communication and conversational skills
• Ability to work in a flexible atmosphere under pressure
• Strong problem resolution approach and a very customer friendly demeanor.

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Currently we are looking for Call Center Manager for our company in Dubai. interested Candidates can submit their application.


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Call Center Manager Job openings
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