Call center agent London jobs

  • Full Time
  • London


Call center agent London jobs

Job Duties and Responsibilities :

• answer calls and respond to emails
• handle customer inquiries both telephonically and by email
• research required information using available resources
• manage and resolve customer complaints
• provide customers with product and service information
• enter new customer information into system
• update existing customer information
• process orders, forms and applications
• identify and escalate priority issues
• route calls to appropriate resource
• follow up customer calls where necessary
• document all call information according to standard operating procedures
• complete call logs
• produce call reports.

Requirements and Qualifications :
• High school diploma or equivalent
• proficient in relevant computer applications
• required language proficiency
• knowledge of customer service principles and practices
• knowledge of call center telephony and technology
• some experience in a call center or customer service environment
• good data entry and typing skills
• knowledge of administration and clerical processes
• describe products and services
• respond to questions
• identify and overcome objections
• take the customer through the sales process
• obtain customer information.

Sharing is Caring! Dear Jobseekers, it’s a humble request you to share these jobs with your networks so others can take advantage out of it.

Currently we are looking for Call center agent for our company in London. interested Candidates can submit their application.

Call center agent London jobs

Vacancies in UK

Safety Tips: Never pay for job application, test or interview. A genuine employer will never ask you for the payment in anycase.

To apply for this job email your details to

Call center agent London jobs
Scroll to top