Call Center Agent London jobs

  • Full Time
  • London

Confidential

Call Center Agent London jobs


Job Duties and Responsibilities:

• Provide services or make sales directly to customers via the telephone or through email and instant messaging communications
• Make and receive calls using a telephone headset
• Read from a dynamic prepared script that applies to the situation at hand
• Adjust scripts as necessary to target the individual interests of clients
• Respond to customer queries with information about products and services or technical assistance
• Collect customer information pertinent to business objectives, such as name, address, demographic and financial information
• Process order information; schedule appointments
• Conduct surveys for market research; enter data into computer systems
• Maintain detailed records of contacts
• Acquire lead lists with names and telephone numbers of potential clients.

Job Requirements and Qualifications:
• High school or general equivalency diploma
• Experience in sales, marketing, or customer service roles
• Proficient with computers and software such as Microsoft Office
• Excellent written and verbal communication abilities and interpersonal skills
• Exemplary customer service skills
• Ability to handle demanding customers with patience and professionalism
• Able to thrive in a fast-paced environment.

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Currently we are looking for Call Center Agent for our company in London. interested Candidates can submit their application.

Call Center Agent London jobs

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Call Center Agent London jobs
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