Call center agent Jobs Qatar. Currently we are looking for Call center agent for our company. location Doha. jobs in Qatar.
Job Duties and Responsibilities :
• answer calls and respond to emails
• handle customer inquiries both telephonically and by email
• research required information using available resources
• manage and resolve customer complaints
• provide customers with product and service information
• enter new customer information into system
• update existing customer information
• process orders, forms and applications
• identify and escalate priority issues
• route calls to appropriate resource
• follow up customer calls where necessary
• document all call information according to standard operating procedures
• complete call logs
• produce call reports.
Job Requirements and Qualifications :
• High school diploma or equivalent
• proficient in relevant computer applications
• required language proficiency
• knowledge of customer service principles and practices
• knowledge of call center telephony and technology
• some experience in a call center or customer service environment
• good data entry and typing skills
• knowledge of administration and clerical processes
• describe products and services
• respond to questions
• identify and overcome objections
• take the customer through the sales process
• obtain customer information
• obtain possible customer leads.
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Currently we are looking for Call center agent for our company in Doha. interested Candidates can submit their application.
Walk in interview jobs in Qatar
Call center agent Jobs Qatar
Job type : Full Time
Education : Any Graduation
Salary: Competitive Salary Offered
Location : Doha – Qatar
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