Call Center Agent jobs in Dubai

  • Full Time
  • Part Time
  • Dubai
  • Negotiable USD / Year

Confidential

Required Call Center Agent . Currently we are looking for Call Center Agent for our company in Dubai. Interested Candidates Can submit their Application.

Call Center Agent jobs in Dubai

Job Duties and Responsibilities :
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions,
process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers.

Job Requirements and Qualifications :
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.

 

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Industry leading salary and benefits

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Call Center Agent jobs in Dubai
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