Call Center Agent Jobs in Dubai. Currently we are looking for Call Center Agent for our company in Dubai. Interested Candidates Can submit their Application.
Job Duties :
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed members.
• Implement escalation process to ensure customer satisfaction.
• Report the calls.
Desired Candidate Profile
Job Requirements and Qualifications :
• Must have a good experience in providing support by phone.
• Active listening, bargaining skills and able to reconcile differences.
• Good Communications skills and ability to work within a team.
• Good knowledge of Microsoft office.
• Strong customer service experience.
• Strong problem solving and research skills.
• Knowledge of commonly used concepts, practices and procedures for end-user technical support.
• Excellent Level of Oral and Written English and Arabic
• Ability to work under pressure for long hours.
• Flexibility to work on different shifts.
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What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV now.
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