Call Center Agent Jobs in Dubai. Currently we are looking for Call Center Agent for our company in Dubai. Interested Candidates Can submit their Application.
Call Center Agent Job Description
Job Duties :
• Managing inbound/outbound calls and customer service inquiries and complains
• Identifying and assessing customers needs to achieve satisfaction
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Respond to any online or telephone queries in a calm and friendly manner.
• Liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
• Produce reports on progress within the department and outline any developed strategies to improve.
• Keep records of customer interactions, process customer accounts and file documents.
Desired Candidate Profile
• 0-2 Relevant years of experience.
• Active listening, bargaining skills and able to reconcile differences.
• Good Communications skills and ability to work within a team.
• Good knowledge of Microsoft office.
• Strong customer service experience.
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Find Call Center Agent jobs in Middle East, Gulf & Asia-Pacific countries: job openings in UAE, Gulf countries jobs
Call Center Agent Jobs in Dubai
Job type : Full Time
Education : Any Graduation
Salary: Competitive Salary Offered
Job Location : Dubai – United Arab Emirates
Vacancies in Dubai
What you need to do now
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